Salesforce continues to expand the capabilities of Einstein Copilot, ensuring its ability to meet evolving critical business needs. This definitive guide to implementing Salesforce Einstein Copilot is written by a team of highly experienced Salesforce professionals with decades of experience in AI, data engineering, and Salesforce solutions. The book showcases practical use cases and offers strategic insights into AI integration within CRM systems, providing you with a comprehensive understanding of how to leverage this powerful tool.
You’ll develop a thorough understanding of various use cases and practical applications of Einstein Copilot across different Salesforce clouds, including Sales, Service, Marketing, and Commerce. Equipped with strategic insights from seasoned Salesforce experts, you’ll be prepared to navigate the future of AI-driven CRM, enhancing your ability to drive productivity and innovation within your organization. Ultimately, you’ll become well versed in the transformative potential of AI, ready to harness its power to achieve superior business outcomes.
By the end of this book, you’ll be able to effectively implement Salesforce Einstein Copilot within your CRM systems, leveraging AI to optimize information and streamline business processes.

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Spis treści

Hands-On Salesforce Einstein Studio and GPT Intelligence. Transform your CRM with AI for enhanced productivity with value-driven implementation eBook -- spis treści

• 1. Introduction to Salesforce Einstein Copilot
• 2. Setting Up Einstein Studio
• 3. Utilizing Prompt Builder
• 4. Working with Copilot Builder
• 5. How Data Cloud Works with Einstein Studio
• 6. Exploring Functionalities of Model Builder
• 7. Leveraging Copilot Actions with Flows and More
• 8. Synergy between Einstein Copilot and Sales Cloud
• 9. Integrating Einstein Copilot and Service Cloud
• 10. Integrating Einstein Copilot and Marketing Cloud
• 11. Working with Einstein Copilot and Commerce Cloud
• 12. What's Next With Einstein Copilot