If you are curious to learn about the basics of ServiceNow or you are already working with the tool but need a refreshment, this is the course for you.

This course is comprehensive; it covers all the ServiceNow themes. We will begin with an introduction to ServiceNow and then go on to the ServiceNow user interface. Following that, we will go over application management and how to manage users and groups. After that, we will go into form activities and SLAs, as well as access control lists, service catalog, reporting, dashboards, widgets, and knowledge management.

By the end of this course, you will be able to use ServiceNow and build a foundation for the System Administrator Certification.

All the resources for this course are available at https://github.com/PacktPublishing/ServiceNow-System-Administrator-from-Zero-to-Hero

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Spis treści

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