This book explores ITIL® 4’s approach to digital strategy, starting with key concepts like digital transformation, ITIL® 4 guiding principles, and the role of technology in shaping business models. It introduces the driving forces behind change and how to align digital strategies with business goals for maximum impact.
The middle chapters delve into the practical aspects of IT strategy, focusing on areas such as strategy management, governance, and continual improvement. Key topics like digital disruption, organizational viability, and strategic approaches for operational excellence are covered in-depth. The book provides a structured framework for managing risks, handling financial strategies, and fostering innovation in digital organizations.
The final chapters guide readers on implementing and assessing digital strategies, from defining clear goals to establishing operational models. Practical tools, case studies, and exam preparation further enhance the reader's understanding. Ideal for IT professionals, business leaders, and strategists, this book equips them with the skills and knowledge to lead digital transformation and succeed in the modern business environment.

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Spis treści

ITIL(R) 4: Digital and IT Strategy (DITS). Your companion to the ITIL® 4 strategic leader DITS certification eBook -- spis treści

• 1. Introduction to Digital and IT Strategy
• 2. Key Concepts
• 3. Digital and IT Strategy and the Service Value System
• 4. Digital and IT Strategy, digital disruption and organisational viability
• 5. Approaches to achieve market relevance and operational excellence
• 6. Digital and IT Strategy opportunities and risks
• 7. Creating a digital strategy
• 8. Implementing a Digital and IT Strategy
• 9. Exam preparation