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97 Things Every UX Practitioner Should Know - Helion

97 Things Every UX Practitioner Should Know
ebook
Autor: Daniel Berlin
ISBN: 9781492085126
stron: 298, Format: ebook
Data wydania: 2021-05-12
Księgarnia: Helion

Cena książki: 143,65 zł (poprzednio: 167,03 zł)
Oszczędzasz: 14% (-23,38 zł)

Dodaj do koszyka 97 Things Every UX Practitioner Should Know

Tap into the wisdom of experts to learn what every UX practitioner needs to know. With 97 short and extremely useful articles, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your skills through sound advice.

Working in UX involves much more than just creating user interfaces. UX teams struggle with understanding what's important, which practices they should know deeply, and what approaches aren't helpful at all. With these 97 concise articles, editor Dan Berlin presents a wealth of advice and knowledge from experts who have practiced UX throughout their careers.

  • Bring Themes to Exploratory Research--Shanti Kanhai
  • Design for Content First--Marli Mesibov
  • Design for Universal Usability--Ann Chadwick-Dias
  • Be Wrong on Purpose--Skyler Ray Taylor
  • Diverse Participant Recruiting Is Critical to Authentic User Research--Megan Campos
  • Put On Your InfoSec Hat to Improve Your Designs--Julie Meridian
  • Boost Your Emotional Intelligence to Move from Good to Great UX--Priyama Barua

Dodaj do koszyka 97 Things Every UX Practitioner Should Know

 

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Dodaj do koszyka 97 Things Every UX Practitioner Should Know

Spis treści

97 Things Every UX Practitioner Should Know eBook -- spis treści

  • Preface
    • Permissions
    • OReilly Online Learning
    • How to Contact Us
    • Acknowledgments
  • I. Career
  • 1. Boost Your Emotional Intelligence to Move from Good to Great UX
    • Priyama Barua
  • 2. Your Worst Job May Be Your Best Learning Experience
    • Taylor Kostal-Bergmann
      • Start Small and Focus on Building Trust
      • Diversify Your Skill Set
      • Get Organized and Say No
  • 3. Youre Never Done Learning
    • Andrew Wirtanen
      • Make Time
      • Be Selective
      • Refine Your Routine
      • Share
  • 4. So You Want to Be a UX Consultant
    • Eva Kaniasty
  • 5. Master the Art of Storytelling
    • Reena Ganga
  • 6. Understand and Speak the Language of Business
    • Dwayne Hill
  • 7. Expand Your Network Through Community Involvement
    • Jen McGinn
  • 8. Amplify Your Value by Finding Advocates Outside Your Team
    • Catherine Dubut
  • 9. Design Mentorship Is a Lifelong Commitment
    • Kristian Delacruz
      • Remember that Past Experience Is Valuable
      • Be a Cheerleader
      • Build a Lifelong Relationship
      • Reach Out First
      • Be Human
  • 10. Create a Design Portfolio that Gets Results
    • Shanae Chapman
  • II. Strategy
  • 11. User Experience Extends Beyond the Digital Realm
    • Frances Close
  • 12. Know the Difference Between Experience Mapping and Journey Mapping
    • Darren Hood
      • Lets Level Set
      • Alignment and Challenges
      • Takeaways and Reminders
  • 13. Design Customer Experiences, Not Features
    • Gail Giacobbe
  • 14. Create a Truly Visible UX Team
    • Sonia V. Weaver
  • 15. Thinking About the Future Is Important for Any Design Process
    • Liz Possee Corthell
  • 16. Implement Service Design in Your Practice
    • Eduardo Ortiz
      • Research
      • Plan
      • Apply
  • III. Design
  • 17. Dont Forget About Information Architecture
    • Joe Sokohl
  • 18. When Prototyping, Consider Both Visual Fidelity and Functional Fidelity
    • Chris Callaghan
  • 19. See Beyond the Average User
    • Hillary Carey
  • 20. Work Together to Create Inclusive Products
    • Al Lopez
  • 21. Advocate for Accessibility
    • Holly Schroeder
  • 22. Design for Universal Usability
    • Ann Chadwick-Dias
  • 23. Inclusive Design Creates Products that Work for Everyone
    • Christopher S. LaRoche
  • 24. Define What Your Design Does Not Do
    • Georgiy Chernyavsky
  • 25. Use Design Goals to Make Design Decisions Explainable and Defendable
    • Helmut Degen
  • 26. Think Synthetically to Design Systematically
    • Drew Condon
  • 27. Best and Last Impressions Are Lasting Impressions
    • Andrea Mancini
  • 28. Follow These Principles of Gestalt for Better UX Designs
    • Erin Malone
  • 29. Use Visual Design to Create an Eye Track
    • Kevin Lynn Brown
  • 30. Use Object Mapping to Create Clear and Consistent Interfaces
    • Tim Heiler
      • References
  • 31. Remember the Four Questions of Critique
    • Adam Connor
  • 32. Turn Poorly Constructed Criticism into Actionable Feedback
    • Jesse Nichols
      • The Big Bad Stakeholder
      • A Simple Misunderstanding
      • Tips for Success
  • 33. Improve Communication and Encourage Collaboration Using Sketches
    • Anna Iurchenko
  • 34. Learn the Difference Between UX and UI from a Bicycle
    • Joe Wilson
      • UI: User Interface
      • UX: User Experience
  • 35. Sell Your Design Ideas with Trust and Insights
    • Benson Chan
  • 36. Align Your Team Around Customer Needs via Design Workshops
    • Shipra Kayan
  • 37. Embrace a Shared Cadence to Avoid Silos
    • Christy Ennis-Kloote
  • 38. Learn to Think like a Missionary, Not a Mercenary
    • Scot Briscoe
      • Pitfalls of Mercenary Work
      • Becoming a Missionary
      • Stay on the Path
  • 39. Not All Interfaces Need to Be Simplified
    • Morgane Peng
      • Get Familiar with Enterprise Products
      • Differentiate Business Expertise and Interface Expertise
      • Find the Sweet Spot
  • 40. If You Show Something Shiny, Theyll Assume Its Done
    • John Yesko
  • 41. You Cant Always Help Who You Want
    • James McElroy
  • 42. Make Learning a Part of Your Design Process
    • Michelle Morgan
  • 43. Design Meaningful International UX
    • Yingdi Qi
  • 44. Legacy Product? Imagine Youre Restoring an Old Farmhouse
    • Christopher Coy
  • 45. Be Your Own Project Manager
    • Tripta Kumari
  • 46. Design for Users, Not Usability Studies
    • Aaron Parker
  • 47. Frame the Opportunity Before Brainstorming the Solution
    • Brian Sullivan
  • 48. Be Wrong on Purpose
    • Skyler Ray Taylor
      • The Wrong Answer
      • The Right Time to Be Wrong
        • When You Feel Pressure to Get Everything Just Right
        • When You Dont Have Time to Be Wrong
        • When You Think You Are Always Right
      • Dont Stay Wrong for Long
  • 49. Create a Lasting Design System
    • Lara Tacito
      • Make Your Design System Easy to Use
      • Create a Process, Not a Project
  • 50. Your First Idea Is Sometimes Your Worst Idea
    • Audrey Bryson
  • 51. Question Your Intuition and Design to Extremes
    • Navin Iyengar
  • 52. Design Thinking Workshops Will Change Your Process
    • Theo Johnson
  • 53. Visualize Requirements During a Workshop
    • Kristina Hoeppner
      • Leave the Spreadsheet Behind
      • Prepare for and Run the Workshop
      • Be Brave and Break Away from the Spreadsheet
  • 54. Put On Your InfoSec Hat to Improve Your Designs
    • Julie Meridian
  • 55. On-Brand Whimsy Can Differentiate Your Mobile App
    • Martha Valenta
  • 56. Dont Perform a Competitive Analysis Before Ideating
    • William Ntim
  • IV. Content
  • 57. Design for Content First
    • Marli Mesibov
      • The Content-First Mindset
      • Content-First as a Methodology
      • Speak to Your Audience
  • 58. Align Your Tone, Voice, and Audiences
    • Marino Ivo Lopes Fernandes
  • 59. Mind Your Error Messages
    • Jennifer Aldrich
  • 60. A Shared Vocabulary Can Increase Team Efficiency
    • Matthias Feit
      • Coming to Terms with Terminology
        • Record and Clarify Ambiguous Terms
        • Create a Glossary
        • Simplify Your Language
  • 61. Break Your Lorem Ipsum Habit: Sketch with Words!
    • Emily Roche
      • Why Lorem Ipsum Doesnt Help
      • Heres How to Sketch with Words
      • Stronger Starts and Smoother Finishes
  • V. Research
  • 62. Always Go for the Whythe Immutable Basis of Great Design
    • Andy Knight
  • 63. The Participants Well-Being Is Your Responsibility
    • Danielle Cooley
      • Pay Attention to Physical Needs
      • Mental and Emotional Factors Affect the Research, Too
      • Dont Be Afraid to Stop the Session If Necessary
      • Caring for the Participant Is in Everyones Best Interest
  • 64. Diverse Participant Recruiting Is Critical to Authentic User Research
    • Megan Campos
  • 65. Build a Culturally Reflexive Professional Framework
    • Monet Burse Moutinho
  • 66. Know These Warning Signs of Information Architecture Problems
    • Kathi Kaiser
  • 67. Bring Themes to Exploratory Research
    • Shanti Kanhai
      • Degrees of Control
      • The Power of Themes
      • Define Your Themes
  • 68. Embrace Your Ignorance
    • Jon Robinson
  • 69. Get Past Fear with Users and Design Teams
    • Julia Choi
  • 70. Data Alone Does Not Create EmpathyStorytelling Is Key
    • Kyle Soucy
      • Like It or Not, You Must Get Comfortable with Public Speaking
      • Whats the Secret to Being a Great Presenter and Storyteller?
      • A Word of Caution
  • 71. Personas with Emotions and Behaviors Are More Valuable
    • Cindy Brummer
      • Avoid Weak Personas
      • Step 1: Start with Data
      • Step 2: Provide Context
  • 72. Educate Your Product Team for Successful User Research
    • Rachel Young
      • Educate on What Research Can and Cannot Answer
      • Explain What Research Is and What It Is Not
      • Encourage Observation with Specific Guidelines
  • 73. Design Isnt Just About the Happy Path
    • Drew Lepp
      • Why Does This Matter?
      • Examples of Worst-Case Scenarios
      • Practical Advice
  • 74. Deliver Successful Products Through Common Success Metrics
    • Martina Borkowsky
  • 75. Bring Rapid User Research Methods to Agile Teams
    • Bob Thomas
      • Traditional UX Research Methods
      • Lean UX Research Methods
  • 76. Scale Research Through Stakeholder Advocacy
    • Matt DiGirolamo
      • Identify Current UX Maturity
      • Foster Awareness
      • Set Up Research Frameworks
      • Push Maturity Forward with Team Ops and Quantification
      • Research Democratization
  • 77. Know When and How to Build a Usability Lab
    • Rich Buttiglieri
      • When Would I Need a Lab?
      • How Expensive Is It to Build?
      • Physical Space Considerations
  • 78. Talk to Customer Support to See Whats Tripping Up Users
    • Dave Connis
      • Renaming a Feature
      • Practical Application
  • 79. Be Prepared When Practicing Ethnography
    • Meena Kothandaraman
  • 80. Always Do a Test of Your Test
    • Jacqueline Ouifak
  • 81. Observed Behavior Is the Gold Standard
    • Kaaren Hanson
  • 82. Assess Usefulness and Desirability Early in Product Development
    • Michael Hawley
  • 83. Know the Core Elements of Usability Research
    • Amanda Mattson
  • 84. Dont Underestimate the Power of Coworkers as Usability Participants
    • Daniel Diener
  • 85. Include Nonusers in Your User Research
    • Becca Kennedy
      • Nonusers Can Help Uncover Gaps
      • Nonusers Can Supplement User Research
      • How to Include Nonusers
  • 86. Plan User Research with the Customer Question Board
    • Julia Cowing
  • 87. If Designing Survey Questions Were Easy, Thered Be No Garbage Data
    • Annie Persson
      • Creating Questions
      • Wording Questions
      • Creating Response Options
  • 88. The Right Screener Sets Up Your Recruit and Research for Success
    • Katelyn Thompson
      • Define and Outline Your Criteria
      • Determine the Method for Asking Your Questions
      • Write the Screener Questions
      • Select Your Participants
  • 89. Know Best Practices for Working with a Recruiter
    • Ellen Finn
      • Timeline Management and Recruiter/Client Communication
      • Participant Confirmation
      • On-Call Duties
      • Study Aftermath
  • 90. You Dont Need a Lot of Money to Recruit Participants
    • Thomas Yung
      • Representative Users and Screeners
      • Sample Size
      • Incentives and Compensation
      • Posting Ads and Screener
      • Build a Panel Yourself
      • Final Thoughts
  • 91. You Need Good Planning for a Diary Study
    • Mac Hasley
      • Align Research Questions with a Diarys Structure
      • Set a Timeframe that Gathers Insights Before Participants Lose Interest
      • Choose the Right Tool for Your Goals, Budget, and Timeline
      • Be Strict in Your Recruit
      • Decide How Participants Will Log
  • 92. Improve Usability Testing with Task Cards
    • Todd Zazelenchuk
  • 93. Apply the Butterfly Approach to Interviews and Testing
    • Stephen Denning
  • 94. Dont Ask Users to Predict the Future
    • Ingrid Cruz
      • Hypothetical Scenarios Produce Unreliable Feedback
      • The Importance of a Good Research Question
  • 95. Ask Participants to Tell You What You Dont Know to Ask
    • Amanda Rotondo
  • 96. Leverage Your Psychologist Voice for Effective UX Research Moderation
    • Dan Berlin
  • 97. Tell the Users Story via Effective Research Reports
    • Susan Mercer
      • Background
      • Goals
      • Executive Summary
      • Methodology
      • Detailed Findings
      • Summary
      • Recommendations
  • Contributors
  • Index
  • About the Editor

Dodaj do koszyka 97 Things Every UX Practitioner Should Know

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